Order by phone 1-866-808-5635 (M-F 10am - 4pm CST) Help/FAQs / LawRewards / Gift Certificates / Sell Us Your Law School Textbooks

Your Discount Online Law Bookstore!

My Cart 0 $0.00
Only $48.99 until FREE SHIPPING!
Only $48.99 until FREE SHIPPING!
  • Menu
  • Account

Order by phone 1-866-808-5635 (M-F 9am-5pm CST)

The Practice of Mediation: A Video-Integrated Text (w/ Connected eBook)

  • Edition : 3rd ed., 2019
  • Author(s) : Frenkel, Stark
    • ISBN: 9781454870234
    • SKU: 95524
    • Condition: New
    • Format: Paperback

    $137.90

    List Price: $197.00

    • This item ships within one business day.
    • SKU: 95524E
    • Format: Digital Access Code Only

    $148.00

    List Price: $197.00

    Digital Product FAQs

    • Instant Access!

Purchase or rental of a new Connected eBook includes a new print textbook PLUS a full ebook version of your text; outlining and case briefing tools; and other resources. 

Order now to get INSTANT ACCESS to the ebook and other digital tools — just redeem the access code sent in your order confirmation email!


This widely-adopted, all-original book was the first in the field to combine complete analysis of the mediation process with integrated video case studies illustrating the full range of mediation skills. Engaging text is keyed to seven hours of online video, featuring three different cases, all based on actual disputes: a child custody case, a small claims consumer dispute, and a complex negligence suit. These unscripted mediations were conducted by mediators and lawyers with a variety of backgrounds and styles. The video includes an extended comparative example of facilitative and evaluative mediation of the same matter. The integration of text and video in The Practice of Mediation: A Video-Integrated Text, Third Edition enriches students’ understanding and allows classroom and clinical instruction to proceed more rapidly and on a far more sophisticated level.

New to the Third Edition:

  • New end-of-chapter problems to aid assessment of student learning
  • New or expanded coverage of biases and their impact on negotiators; pre-mediation contacts with parties; and increasing mediator use of caucuses to open the process
  • Newly designed problems on the ethics of mediating
  • New video clips on mediator influence and persuasion

Professors and students will benefit from:

  • Practice- and research-based analysis of negotiations and why they fail
  • Contextualized model of the role and effective skills of the mediator, applicable across the entire range of disputes
  • Exploration of fundamental norms of the process and, through real case problems, the ethics of mediating
  • Video and case-based introduction to the role and skills of representing a client in mediation