Ordering

What shipping options and rates does BarristerBooks.com offer?

We offer 4 fast and reliable shipping options:

I received a damaged or defective item. What can I do?

We're sorry if your order arrived damaged or defective — we want to make it right! Reach out within 3 business days of delivery at custserv@barristerbooks.com or 1-866-808-5635 (M–F, 10am–4pm CST), and we'll take care of everything: a prepaid return label and a prompt replacement shipment, on us.

Does BarristerBooks.com sell Gift Certificates?

Yes, you can purchase BarristerBooks.com gift certificates by visiting our Gift Certificate purchase page.

How do I place an order via mail, or pay with check/money order payment?

Yes, we accept mail orders! To get started, shop on BarristerBooks.com as you normally would, adding items to your cart. You can checkout as a guest if you don't have an account. Work through the checkout steps and select your preferred shipping method. When you reach the Payment Information step, instead of entering a credit card, simply print that page and mail it to us along with your payment: BarristerBooks.comATTN: Orders615 Florida StreetLawrence, Kansas 66044 Payment by Check or Money Order: Please note that checks and money orders must clear all processing banks before your order can ship, which may cause a delay of 4–7 business days.

How can I cancel an order I placed at BarristerBooks.com?

To cancel an order, contact us as soon as possible by email at custserv@barristerbooks.com or by phone at 1-866-808-5635 (Monday–Friday, 10am–4pm CST). If your order hasn't shipped yet, we'll cancel it and issue a full refund. Please keep in mind that we process and ship orders very quickly, so we can only cancel orders that are still in our warehouse. If your order has already shipped, you'll need to return it following our Return Policy once it arrives.

What is the status of an order I placed at BarristerBooks.com?

Within a few hours of your order shipping, you'll receive a shipping confirmation email at the address used on your order — be sure to check your spam folder if you don't see it in your inbox. The shipping carrier will have the most up-to-date tracking information and a detailed delivery status for your package. If your order hasn't arrived within the expected timeframe, please don't hesitate to contact us at custserv@barristerbooks.com or call us at 1-866-808-5635 (Monday–Friday, 10am–4pm CST).

How can I contact BarristerBooks.com about my order status or an order problem?

You can always contact BarristerBooks.com via email at custserv@barristerbooks.com or you can call us at 1-866-808-5635 (M-F 10am - 4pm CST).

I received the incorrect item and/or incorrect quantities of items. What can I do?

First, check the packing slip included with your shipment and, if you have an account, review your order summary to verify the items listed. If the items you received match what was in your cart at checkout, please note that it is the customer's responsibility to ensure the correct items and quantities are in the cart before completing an order. In this case, we're unable to cover return shipping, but you're welcome to return the items in accordance with our Return Policy and place a new order for the correct items. If the items you received do not match your packing slip or order summary, please contact us within 3 business days of delivery at custserv@barristerbooks.com or call us at 1-866-808-5635 (Monday–Friday, 10am–4pm CST). We'll provide a prepaid return shipping label for the incorrect items and promptly ship the correct ones to you.

How do I place an order that will ship outside of the United States (International Orders)?

Online orders at BarristerBooks.com are limited to U.S. shipping addresses. For international orders, shipping rates are calculated by weight, so we'll need to know the specific items you'd like to order to provide an accurate quote. To request a quote, email us at custserv@barristerbooks.com with the product title(s), ISBN(s), quantity, and destination shipping address. Once we receive your request, we'll reply with a shipping quote and ordering instructions. Please note that we are unable to ship to all international addresses.

Is payment by credit card a secure and safe method at BarristerBooks.com?

Shopping at BarristerBooks.com is safe and secure. All information submitted through our checkout is encrypted via our secure server. For your added protection, we never store credit card numbers on our servers virtually eliminating the risk of your payment information being compromised.

Do you charge sales tax on orders?

The vast majority of our items are not subject to sales tax in any state, except Kansas.